I requested more oil from Sapphire last week. Approved super quickly and curaleaf requested payment yesterday.
Today they've emailed to say there's a lead time of a couple of weeks and there's no exact date they can provide for when it'll be back.
They've obvs offered a refund but I have a couple of days left of my oil before I'm completely out. It's made a massive difference to my day-to-day life and energy levels.
What do I do? Sapphire have been contacted by Curaleaf but what can they do? This is my second prescription and my brain can't compute how they literally ran out of a medication. It'd be like my chemist shrugging off my anxiety meds and offering a refund like it'd fix the problem.
I'm in the process of moving to Cantourage but I'm caught up in the mass migration.
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2 comments
Hal9
- 4y
Rep: 4703 Lvl: Gold
Give IPS or Cedarwood a call and see their stock, if they have it just call sapphire to send your script to them instead for this month
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Richvew
- 4y
Rep: 5749 Lvl: Gold
Have you spoken to Sapphire about an alternative? The refund is good, that means you'll have the funds for whatever your doctor thinks may be a suitable alternative (if there is one). Some other companies are extremely slow to offer refunds when a product isn't immediately available.
I've had to go without meds on the NHS many times, even more so in recent months. Anyone who hasn't is lucky as hell.
1