Same as every clinic really, they came out and everyone claimed they were the best around so everyone moved to them and then they went crap because they couldn’t keep up. They seem like decent people, I’m sure they mean well, but we all need to recognise that in reality most of the clinics provide a similar level of service in the end. It’s easy to be the best when you don’t have any patients. Not so much when you get busy. It’s why I’m sticking with my clinic, they have their issues but it seems every other one does too.
I submitted my repeat on the 6th, two days before your publicised cut off date (which should surely account for delays and shipping, right??)
My script just sat doing nothing for two weeks until I called to ask why I didn't have any communication from you.
It then got sent to specials who returned to say MG is out of stock (it wasn't two weeks prior?)
I have now been writing daily emails following up with you, to multiple addresses, waitinf for a reply to that oos email or a return to my phone calls. Oh yes, when I call, nobody picks up.
I am now at the end of my previous script, and nobody from the clinic has reached out to me, despite me banging on the door every day.
This has been going on for more time than is acceptable.
Few !! I knew the deal of £99 for the whole year was too good to be true !! I was about to apply to them and with my ADHD kept putting it off 🤣 very disappointing
Yawn.
All these clinics seem to forget that they have duty of care for the sick people needing their help to legally medicate. As someone who’s severely disabled and new to private healthcare I’m honestly shocked how badly so many of these clinics run and how they constantly endanger vulnerable people because of greed. Whenever my clinic screws up and I’m without meds I end up having to take much more risky/addictive meds to cope with their cock up!
Why are you still "onboarding" new patients when you can't support those that you already have? I can't get in contact with you yet you are contacting new patients? Are you for real?
Samhoi
- 2mth
Rep: 5756 Lvl: Gold
Same as every clinic really, they came out and everyone claimed they were the best around so everyone moved to them and then they went crap because they couldn’t keep up. They seem like decent people, I’m sure they mean well, but we all need to recognise that in reality most of the clinics provide a similar level of service in the end. It’s easy to be the best when you don’t have any patients. Not so much when you get busy. It’s why I’m sticking with my clinic, they have their issues but it seems every other one does too.
23
MelvinMC
- 2mth
Rep: 5939 Lvl: Gold
It's not good enough. Expanding beyond your resources has put the health of patients at risk. It's about greed, short-term profit.
14
Ivano
- 2mth
Rep: 3589 Lvl: Gold
Honestly, it's simply not acceptable.
I submitted my repeat on the 6th, two days before your publicised cut off date (which should surely account for delays and shipping, right??)
My script just sat doing nothing for two weeks until I called to ask why I didn't have any communication from you.
It then got sent to specials who returned to say MG is out of stock (it wasn't two weeks prior?)
I have now been writing daily emails following up with you, to multiple addresses, waitinf for a reply to that oos email or a return to my phone calls. Oh yes, when I call, nobody picks up.
I am now at the end of my previous script, and nobody from the clinic has reached out to me, despite me banging on the door every day.
This has been going on for more time than is acceptable.
11
Toad
- 2mth
Rep: 5778 Lvl: Gold
I am dissatisfied but however I will give them the benefit of the doubt as they have been great on the whole apart from December
3
Samhoi
- 2mth
Rep: 5756 Lvl: Gold
Few !! I knew the deal of £99 for the whole year was too good to be true !! I was about to apply to them and with my ADHD kept putting it off 🤣 very disappointing
3
Andy1010101010
- 2mth
Rep: 5336 Lvl: Gold
Yawn.
All these clinics seem to forget that they have duty of care for the sick people needing their help to legally medicate. As someone who’s severely disabled and new to private healthcare I’m honestly shocked how badly so many of these clinics run and how they constantly endanger vulnerable people because of greed. Whenever my clinic screws up and I’m without meds I end up having to take much more risky/addictive meds to cope with their cock up!
2
Kartin
- 2mth
Rep: 3800 Lvl: Gold
Yet again, the clinic says nothing to its patients. How about apologising to them personally rather than putting a post on social media?
1
Toad
- 2mth
Rep: 5778 Lvl: Gold
Why are you still "onboarding" new patients when you can't support those that you already have? I can't get in contact with you yet you are contacting new patients? Are you for real?
1